Last updated: 21 January 2026
This Privacy Policy explains how Charlie Follows Yoga Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit www.charliefollows.com and when you sign up for our newsletter, purchase a product, or use our services.
We are committed to protecting your privacy and processing personal data in line with applicable privacy laws, including the UK GDPR, EU GDPR, and other relevant privacy regulations worldwide.
Data Controller: Charlie Follows Yoga Ltd
Website: www.charliefollows.com
Email: charlie@charliefollows.com
If you have any questions about this Privacy Policy or want to make a privacy request, contact us at the email above.
When you sign up, purchase, or contact us, we may collect:
Name
Email address
Billing details (such as billing address/country, where applicable)
Purchase history and transaction records
Account details (to access your purchased course/program)
Messages you send to us (via email, forms, or support requests)
When you browse our website, we may collect:
IP address
Device type and browser information
Pages visited and time spent on pages
Referring source (how you found our site)
Click behaviour and usage data
Cookie identifiers and tracking data
We use your personal data to:
Deliver courses, memberships, programs, and digital products
Create and manage your access to purchased content
Process payments and prevent fraud
Send transactional emails (purchase confirmations, access information, service updates)
Send marketing emails (only if you opt in, where required)
Provide customer support
Improve and maintain our website and services
Measure marketing performance and optimise ads
Comply with legal, tax, and accounting obligations
Where the GDPR applies, we only process personal data when we have a lawful basis, including:
Contract (to deliver what you purchase)
Consent (for marketing emails and non-essential cookies, where required)
Legitimate interests (security, basic site improvements, preventing fraud)
Legal obligation (tax/accounting requirements)
If you sign up to our newsletter or request resources, we may send you:
Educational content and training
Updates and announcements
Promotions and offers for our products and services
You can unsubscribe anytime using the link in any email.
We use cookies and similar technologies to:
Make the website function properly
Understand how visitors use our site
Track marketing performance and improve advertising
Cookies may include:
Essential cookies (required for site functionality)
Analytics cookies (to measure performance and usage)
Marketing cookies (to measure and improve advertising)
You can control cookies through:
Your browser settings
Any cookie banner or cookie preferences tool provided on our site (where implemented)
If you disable cookies, some features of the website may not function as intended.
We use trusted third-party tools to run our business and deliver services. These providers may process personal data on our behalf.
Podia (website hosting and website platform)
Genflow (course platform, customer access, delivery of digital products/services)
Stripe (payment processing)
Google Analytics (website usage and performance tracking)
Meta Pixel (Facebook Pixel) (measuring ad performance and retargeting)
These services may process data such as your email address, IP address, device identifiers, purchase activity, and user behaviour depending on how you use the website.
Some of our service providers may store or process data outside your country (including outside the UK/EEA, such as in the United States).
Where required, we rely on appropriate safeguards for international data transfers, such as:
Standard Contractual Clauses (SCCs)
Other legally recognised transfer mechanisms
We keep personal data only for as long as necessary to:
provide our services and deliver purchases
meet legal, tax, and accounting obligations
handle disputes and enforce agreements
maintain business records
If you are in the UK or EEA, you have the right to:
access your data
correct inaccurate data
request deletion of your data
restrict processing
object to processing (especially direct marketing)
data portability
withdraw consent at any time
lodge a complaint with your data protection authority
To exercise these rights, email: charlie@charliefollows.com
Depending on where you live, you may also have rights under your local privacy laws, including the right to:
request access to personal data we hold about you
request corrections to your personal data
request deletion of your personal data (where applicable)
opt out of certain marketing communications
To make a request, email: charlie@charliefollows.com
We will respond within a reasonable timeframe and in accordance with applicable law.
If you live in the United States, certain privacy laws may give you additional rights.
We may collect identifiers such as:
Name
Email address
IP address
Device identifiers
Purchase and transaction information
Internet or other electronic activity information (such as pages viewed and clicks)
We use it to provide our services, operate our business, improve our website, and for marketing and analytics as described in this policy.
We do not sell your personal information.
We may share limited data (such as cookie identifiers or device information) with advertising partners like Meta (Facebook) to measure ad performance and improve marketing. This may be considered “sharing” for targeted advertising under certain US state privacy laws.
If you wish to opt out of this type of tracking, you can do so by:
Adjusting cookie preferences via the cookie banner (where available)
Using browser settings to block cookies
Using tools like Global Privacy Control (GPC) if supported by your browser
To request help with this, email: charlie@charliefollows.com
We take reasonable technical and organisational steps to protect your personal data. However, no online system is completely secure, so we cannot guarantee absolute security.
Our services are not intended for children under 16, and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.